Custom application development for the work behind the experience

Purpose-built web and mobile applications can connect disconnected processes, make complex work easier to manage and give customers or staff a clearer path through each task.

Illustration of a custom CRM and workflow application on a laptop

When the workflow does not fit an off-the-shelf tool

Teams often know exactly where work slows down: duplicate entry, scattered records, manual approvals or a customer experience that depends on too many handoffs. A custom application can bring those steps together around the way the organization actually operates.

Internal operations

Dashboards, approval flows, task management and back-office tools that make status and next steps visible.

Customer and guest journeys

Account experiences, self-service tools, venue applications and connected digital touchpoints.

Data and integrations

Interfaces that connect existing systems and show the right information to the right people at the right time.

Illustration of a custom financial back-office workflow system

Software shaped around decisions and people

Sunset Sky Creative has developed custom React applications for company teams, including CRM experiences and financial back-office workflows. These projects focus on the details that determine whether a tool is adopted: clear information architecture, useful states, reliable data and an interface people can work in every day.

The same discipline applies to guest-facing experiences, from attraction applications to digital wallet programs that coordinate purchasing, access and on-site use.

Understand the workflow before designing the screen

We start with the current process, the people involved and the systems that already hold important data. From there, the work moves into a practical first release: the core journeys, interfaces, integrations and operating rules that solve the problem.

Design and development stay connected throughout. That makes it easier to test assumptions with real users, refine the product and extend it as needs change.

What the project can include

  • Product discovery and workflow mapping
  • UX and interface design
  • Custom web or mobile application development
  • API and database integration
  • Testing, launch planning and iteration

Connected tools for complex business work

Consulting work for CSSI Solutions has spanned several applications for financial data and internal operations. A back-office tool tracks recurring tasks and progress. A SEC data application makes records easier to search and visualize. Other projects support spreadsheet imports, investment information and client reporting.

Each application addresses a different workflow. Together, they show how thoughtful interfaces and connected data can make specialized work easier to manage, well beyond the attractions industry.

CSSI back-office application interface showing task and progress views

What process needs a better tool?

Describe the task, the people it affects and the systems involved. We can talk through what a useful first version might look like.